Here is what I noticed early in my career.
Two businesses. Same market. Similar products. One grows steadily. The other stays stuck no matter how hard the owner works.
As a Chartered Management Accountant at GlaxoSmithKline, I saw this pattern constantly. The numbers would tell me what was happening. But they never told me why.
Why did some marketing campaigns print money while others burned it? Why did some businesses scale while identical ones struggled? The spreadsheets had no answers.
That question would not leave me alone. So I went looking for answers.